We say it all the time: all it takes is one person to make a difference in the life of someone in crisis.
How Becoming a Crisis Counselor Deepened My Empathy
Since becoming a Crisis Counselor, I honed skills that I never knew would be so important in my day-to-day life.
Saving Lives Before You Sleep
We asked our Crisis Counselors (CCs) who take conversations at night what makes nighttime shifts so special. Here are just a few of their responses.
Sympathy vs. Empathy
The way I see it, sympathy is “feeling for,” and empathy is “feeling with.” Sympathy is telling someone you care, while empathy is showing it.
How Crisis Text Line Helps Those In Crisis
At the core of our mission is empowerment: helping a person in crisis feel like they’re capable of taking the next step to address their issues.
Pride: A Letter to Our LGBTQ+ Texters
Throughout the month of June we asked our Crisis Counselors for words of affirmation that they would want to pass on to our LGBTQ+ texters.
Benefits of Becoming a Crisis Counselor
We asked our community, "What have you gotten out of being a Crisis Counselor?"
Dear New Crisis Counselor
Congratulations on your first conversation with a texter! Chances are you’ll never forget it.
