It's already been a year since Crisis Text Line became the only national non-profit Spanish language text service for bilingual and bicultural crisis intervention and mental health support. ¡Feliz cumpleaños!
Detecting Crisis: An AI Solution
Meet AVA: our machine learning algorithm that identifies 86% of people at severe imminent risk for suicide in their first conversations.
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Here’s the TL;DR on technical documentation to make it totally useful and a breeze.
Export to Salesforce with Amazon S3 and Lambda
Our Crisis Counselors are the empathy MVPs at Crisis Text Line. We needed a tech solution that helped our Coaches give CCs the support they need.