At Crisis Text Line, we’ve always said that the goal of a conversation is to bring texters from a “hot moment to a cool calm."
Natalia Dayan, LMSW: Localization Director at Crisis Text Line
Natalia Dayan is a Licensed Social Worker and has been with Crisis Text Line since 2016. Initially, she led the Crisis Text Line Clinical Supervision team exploring new technologies and policies to improve services for those in crisis.