Where We Are

Crisis has no borders. There are millions of people struggling all over the world. And we want to help all of them. Everyone deserves free, confidential, 24/7, mental health support at their fingertips.

Crisis Text Line United States

US – Text HOME to 741741

We provide free, 24/7, confidential text-based mental health support and crisis intervention in both English and Spanish for anyone in the United States and Puerto Rico.

Crisis Text Line International Affiliates

United Kingdom – Text SHOUT to 85258

Shout is the UK’s only free, confidential, 24/7 text messaging service for anyone who is struggling to cope. The nonprofit has taken more than 2.5 million conversations with people who are sad, worried, lonely or suicidal and who need urgent, in-the-moment support. Shout is powered by Mental Health Innovations, a charity using digital innovation, data-driven analysis and the experience of clinical experts to improve the mental health of the UK.

Canada – Text CONNECT to 686868

Since 1989, Kids Help Phone (KHP) has been Canada’s only free, 24/7, multilingual and confidential e-mental health service offering youth from coast to coast to coast support and a non-judgmental space for their feelings to go. Over the past 35 years, over 10,000 people have volunteered their time at KHP. When “fine” isn’t fine, nearly 2,500 active volunteer crisis responders at KHP unlock hope for more youth to thrive through text.

Ireland  – Text HOME to 50808

Text About It by spunout is a free, anonymous, 24/7 messaging service providing everything from a calming chat to immediate support for our mental health and emotional wellbeing. Since the launch of Text About It in 2019 over 1,180 volunteers have taken more than 200,000 conversations with people who were in need of a listening ear, some of whom had nowhere else to turn. The Text About It service is operated by spunout, Ireland’s youth information and support platform, working towards an Ireland where all young people are supported and empowered to thrive.

Become an Affiliated Organization

Together, with our affiliates, we are leveraging the benefits of a shared model and sophisticated digital platform to  tackle mental health crises at scale. If you are interested in partnering with us in your region, please email us at global@crisistextline.org.

Become A Volunteer

Crisis Text Line is powered by volunteer Crisis Counselors who work remotely — anywhere with a computer and secure internet connection.

We are now accepting applications for volunteers in the United States, United Kingdom, Ireland, and Canada. If you’d like to become a volunteer in New Zealand or speak Spanish and want to volunteer, please complete the form below and we will contact you when the application is ready.

Crisis Counselors commit to 200 total hours of volunteering, serving a recommended 4 hours per week to meet this requirement. Before you begin as a Crisis Counselor, you’ll also complete a training period to give you all of the expertise you need to successfully and empathetically navigate crisis intervention.

If you’re interested in volunteering, please fill out this form and someone from your team will be in touch shortly.

Need to vent?

Text HOME to 741741 to connect with a volunteer Crisis Counselor

Free confidential 24/7 support at your fingertips.

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